Privacy Policy
Effective Date: April 20, 2026
REFRESH LKN Medical Aesthetics and Wellness (“REFRESH LKN,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website, book an appointment, or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, date of birth, and payment information provided when you book an appointment, submit a contact form, or purchase services or gift cards.
- Health Information: Medical history, treatment preferences, skin conditions, medications, allergies, and other health-related details necessary to provide safe and effective treatments.
- Automatically Collected Information: IP address, browser type, device information, pages visited, referring URLs, and other usage data collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Schedule and manage your appointments
- Provide safe, personalized treatments and services
- Communicate with you about appointments, promotions, and updates
- Process payments and transactions
- Improve our website, services, and patient experience
- Comply with legal and regulatory requirements
How We Protect Your Information
We implement administrative, technical, and physical safeguards to protect your personal and health information. Electronic records are stored on secure systems with restricted access. Payment processing is handled through encrypted, PCI-compliant third-party processors. We never store credit card numbers on our servers.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist with appointment scheduling, payment processing, email communications, and website hosting, solely to perform services on our behalf.
- Legal Requirements: When required by law, subpoena, court order, or to protect the rights, safety, or property of REFRESH LKN or others.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. You may adjust your browser settings to refuse cookies, though some features of the site may not function properly without them.
Third-Party Links
Our website may contain links to third-party websites, including our online booking platform and social media pages. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
Your Rights and Choices
You may:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of promotional emails by clicking the “unsubscribe” link in any marketing communication
- Request that we limit how we use or share your information
To exercise any of these rights, please contact us using the information below.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
REFRESH LKN Medical Aesthetics and Wellness
18067 W. Catawba Avenue, Suite 106
Cornelius, NC 28031
Phone: 980-216-8484
Email: info@refreshlkn.com