Accessibility Statement

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Last Updated: April 20, 2026

REFRESH LKN Medical Aesthetics and Wellness is committed to ensuring that our website and services are accessible to all individuals, including those with disabilities. We strive to provide an inclusive digital experience that meets or exceeds the requirements of the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Our Commitment

We are actively working to increase the accessibility and usability of our website. Our efforts include:

  • Using semantic HTML to ensure proper document structure and navigation
  • Providing alternative text for images
  • Ensuring sufficient color contrast throughout the site
  • Making all functionality available via keyboard navigation
  • Using clear, readable fonts and scalable text
  • Ensuring forms are properly labeled and accessible to screen readers
  • Testing our website with assistive technologies

Third-Party Content

Our website includes third-party content and tools such as our online booking system, embedded maps, and social media integrations. While we strive to ensure all content on our site is accessible, we cannot guarantee the accessibility of third-party platforms. We encourage you to contact us directly if you have difficulty using any third-party features on our site, and we will assist you in completing your request.

Our Physical Location

Our spa is located on the ground floor at 18067 W. Catawba Avenue, Suite 106, Cornelius, NC 28031. The facility is ADA-accessible with step-free entry and accessible restrooms. If you have specific accessibility needs for your visit, please let us know when booking your appointment and we will do our best to accommodate you.

Feedback and Assistance

We welcome your feedback on the accessibility of our website and services. If you encounter any barriers, have difficulty accessing any content, or need assistance in any format, please contact us:

REFRESH LKN Medical Aesthetics and Wellness
18067 W. Catawba Avenue, Suite 106
Cornelius, NC 28031
Phone: 980-216-8484
Email: info@refreshlkn.com

We aim to respond to accessibility feedback within 2 business days and to resolve issues as quickly as possible.

Ongoing Efforts

Accessibility is an ongoing effort at REFRESH LKN. We regularly review our website and make updates to improve the user experience for everyone. As web standards and technologies evolve, we will continue to adapt our site to meet best practices in digital accessibility.